It seems the McAfee Email add-in for outlook prevents our outlook from starting (crashes)
We're using Office 365 ProPlus (V15.0.4753.1002
VSE 8.8 Patch 6
We urgently need a solution.
Disabling the Add-in on outlook seems to be the only solution.bling the
disabling the "On-Delivery Email Scanner" does NOT fix it, How can we (hopefully temporarly) disable the outlook add-in?
Solved! Go to Solution.
For an issue that is not solved by disabling the feature, but is solved by disabling the add-in, then there is no easy workaround.
Either the add-in must be disabled, or the email-scan feature removed (which can only be done via ePO by uninstalling and reinstalling with the command line setting to not install the EmailScan feature - see the Install Guide for command line info)
To investigate the crash so it can be root caused, and if our code is responsible - addressed - then you'll want to capture crash dump information of the failure, and provide the dump to Support.