Showing results for 
Search instead for 
Did you mean: 

McAfee 8.8 Patch 5 and Windows 2012 R2

Hi McAfee Community,

We have a problem with McAfee 8.8 Patch 5 and Windows Server 2012 R2.

We have installed McAfee VSE 8.8, Patch2, Patch4 and Patch5.

When we go to About VirusScan Enterprise... it says:

Installed Patches: None

When we are trying to install any patch it starts to rollback in the halfway.

When we are trying to update McAfee it says:

03/07/2015    13:00:56    XXXX    Starting task: AutoUpdate

03/07/2015    13:01:15    XXXX    Checking update packages from repository NAIHttp.

03/07/2015    13:01:15    XXXX    Initializing update...

03/07/2015    13:01:15    XXXX    Downloading catalog.z.

03/07/2015    13:01:15    XXXX    Verifying catalog.z.

03/07/2015    13:01:15    XXXX    The requested file does not exist.

03/07/2015    13:01:15    XXXX    The requested file does not exist.

The only solutions i have found on the internet is McAfee require at least patch 3.

It is not in ePO environment. Is there anything we can do to make McAfee update autmatically instead of updating it by SuperDAT file everyday ?

I would appreciate any solutions that don't require any restart as it's a production server.


1 Reply
Level 7
Report Inappropriate Content
Message 2 of 2

Re: McAfee 8.8 Patch 5 and Windows 2012 R2

VSE can be uninstalled and installed without reboot, have you tried to remove it, and install a full VSE SP5?

If it does not help, then you could also try to request VSE-Clean, to do a complete wipe, and then reinstall VSE SP5.

I'll keep an eye on my servers, when I start my upgrades, and write again, if I encounter the same scenario.



More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community