Hello, I've inherited a network where our audit software is showing installations off McAfee Virus Scan Enterprise that needs to be removed.
The first machine I looked at does not have the product in add/remove or program files
There are McAfee entries scattered throughout the registry including one from HKLM\System\ControlSet001\Services\mferkdk with an entry ImagePath Reg_expand_SZ with Data \??\C:\Program Files\McAfee\VirusScan Enterprise\mferkdk.sys
In searching the Web I see 8.6 is for Mac so don't understand why reporting I have 8.6 on a windows server.
I just tested the document to remove a 8.0 installation and other than the service McAfee Common Framework service which froze when trying to stop I'm not finding half the entries that is requested of the document.
How can I remove so I'm in compliance with software licensing. If McAfee doesn't provide a way to remove their program how can I stay compliant by not having their software on my systems.
Message was edited by: sunkistdavid on 5/7/12 4:37:29 PM CDT
Appears like "orphaned"/broken installations of the respective VSE product. 8600 refers to VSE 8.5. If there are just a couple of machines the following KBs will help:
KB50602 - for VSE 8.5
KB58597 - for VSE 8.0
There are KBs for 8.7 and 8.8 as well in case they are required, they can be located searching the Knowledgebase. If you can identify a commonality (always reg key xyz is present) you can script the removal and it can be applied to not only a single box but a lot of machines.
There is no automatic removal tool available :-(. (there is but if the installation is broken beyond a certain point, msiexec not working anymore etc, it will most likely fail as well, the tool has to be run manually and can be acquired through McAfee support)
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