cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 8
Report Inappropriate Content
Message 1 of 3

Latest McAfee .Dat 9439 - false positive?

Hi,

Most of our McAfee VSE .DAT were updated to 9439 today. Since then, the VSE keeps detecting a specific trojan when accessing files on network. VSE with older .DAT 9437 didn't detect the any trojan when accessing the same files. I tried to scan the files using multiple different anti malware from different vendors and they returned clean.

I believe it is a false positive. How can I get an extra.dat to supress this detection? Any body have issue with .DAT 9439?

Thanks,

Redhat

 

2 Replies
Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 3

Re: Latest McAfee .Dat 9439 - false positive?

Thank you for posting your query

I request you to kindly submit the detected file for false positive by following the below KB

https://kc.mcafee.com/corporate/index?page=content&id=KB85567

Also, attach the OAS or ODS logs which shows the file is being detected and deleted

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!
Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 3 of 3

Re: Latest McAfee .Dat 9439 - false positive?

Hi @irtech,

Thank you for your post. Is it the Exploit-GAD that we discussed here?

https://community.mcafee.com/t5/VirusScan-Enterprise-VSE/Require-Clarification-regarding-a-quarantin...

If yes, I sincerely hope the issue is resolved with the EXTRA DAT! If not, please let me know and I will be glad to have this sorted for you ASAP.

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community