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Installing Patch 4 - scan32.exe problems

Hi

I have just downloaded patch 4 and have begun testing the patch. Every machine so far - when running installing the patch manually the cpu process is being swallowed up by scan32.exe and just sitting there between 50% - 100%. The patch will not install until i killed the scan32,exe process.

Anyone else having this problem ?

Any resolutions ????

regards

Tony

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Re: Installing Patch 4 - scan32.exe problems

scan32 is an on demand scan running......

you are trying to patch while running a scan with the software?

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Re: Installing Patch 4 - scan32.exe problems

Hi

No the machines are not running a scan at the time of install. All machines have been sitting idol.

I thought it may only affect one or two machines - but so far 20-20 have had the same problem.

regards

Tony

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Re: Installing Patch 4 - scan32.exe problems

there is no trigger of scan32 in the installation of the patch (just checked it again on one of my machines to confirm)

this is just the patch you are installing? or vse plus the patch (as vse install can have a scan at the end of it)

how are you installing it and with what syntax

have you checked for scheduled tasks and background scan32 still left running from old scheduled scans

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Re: Installing Patch 4 - scan32.exe problems

Thanks again for replying.

This is just the patch being installed manually via just running "setup.exe".
There is no background task running - or scan32.exe running at the time of the patch install, no old tasks either.
I have now ran it from using the "patch4.msp" - this installs without any issue - problems arise just using the Setup.exe.
Hopefully i can just use the patch4.msp file to test against our machines.
regards
Tony
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