cancel
Showing results for 
Search instead for 
Did you mean: 
alexn
Level 14
Report Inappropriate Content
Message 11 of 14

Re: How to temporarily disable McAfee when installing other software?

cgray518,

I 'd suggest that do not disable VSe, just add exclusion here and then try installing drivers for this printer.

1.Look for the process that is being blocked by Access protection in its log file>Right click McAfee icon>Right click Access Protection>View log

2.Note the Process (I'm assuming it would be unwanted programe here)

3.Open VSE console

4.Right click "unwanted Programes Policy

5.Click Exclusions>Add

6.Click Browse and add the complete path of the process which is being blocked.

7.click OK,

Note:Follow the VSE log file and made the right exclusion.

Re: How to temporarily disable McAfee when installing other software?

Doesn't that also depend on how the av is installed?  I forgot what it's called but there is a normal mode install and a high security mode install where the av does some extra stuff to protect your system and it even says during the install if you install in the high security mode you may have trouble installing software and need to disable your av to do so.

Re: How to temporarily disable McAfee when installing other software?

Thank you all for your feedback.   I contacted HP and they assisted me with installation WITHOUT disabling McAfee.   So seems this really is not necessary although may be required under rare circumstance.

This issue is now resolved.

Thanks again!

Re: How to temporarily disable McAfee when installing other software?

I am glad to hear that HP was giving out reasonable answers in a "security context".

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community