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vidar
Level 7
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Message 1 of 5

How to reset your lost/forgotten Password in McAfee® VirusScan Enterprise 8.7i

Please help me, i don´t know the password!

4 Replies

Re: How to reset your lost/forgotten Password in McAfee® VirusScan Enterprise 8.7i

Hi


Please check the below link:

https://home.mcafee.com/Secure/Protected/Login.aspx


click on forgot password


You can also contact out customer Service:


Telephone Customer Service

To speak with a Customer Service representative, call 866-622-3911. You may be asked for your registered email address and order number. Telephone charges may apply.
Average contact length: 10  minutes
Estimated wait time: 5-10 minutes
Hours of Operation: Available daily, 6am-6pm Pacific

Re: How to reset your lost/forgotten Password in McAfee® VirusScan Enterprise 8.7i

Moving thread to VSE area.

Sam

Mal09
Level 12
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Message 4 of 5

Re: How to reset your lost/forgotten Password in McAfee® VirusScan Enterprise 8.7i

The answer is actually quite simple, <removed >

However, I'm not 100% sure I should tell you... As an Admin, I would be very frustrated if a user disabled their AV without my permission. How do people know you have a legitimate need for the information?

Message was edited by: Mal09 on 11/30/09 10:14 AM
dvo
Level 9
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Message 5 of 5

Re: How to reset your lost/forgotten Password in McAfee® VirusScan Enterprise 8.7i

it is possible and there is a process to reset lost VSE passwords

For obvious security reasons we cannot make the process public.  Please call corporate tech support, in which we will validate your need for the reset and assist with the process.

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