1.) I am Using EPO 4.0.0 with Mcafee VirusScan 8.7.0i. i have implemented the agents at clients side. client wants to scan its PC. client saw all the agent properties but unable to find the scan TAB so he/she can scan its PC
2.) How can we scan the client PC from command prompt from client side who has the Mcafee Agent installed?
...if you right click on the McAfee Agent Icon in the PC SYSTRAY area what options do you see ? if you see Viruscan Enterprise then click it and you should see ans "on dem,and scan" option whuich will launch apopup inteface to allow you to start an on-demand scan of te PC component areas - disks or memory etc.
i doesnot have VSE. i just installed McafeeAgent for windows 4.0.0 from THE EPO-->Deploy Agent
you mean i must have VSE installed and the McafeeAgent for windows 4.0.0. am i right?
One thing more.I manually install the ""McafeeAgent for windows 4.0.0"" at some PCs bcuz the EPO install the successfull McafeeAgent for windows 4.0.0 but the client does not shows the "M" icon at the taskbar
Yes - the McAfee Agent is required to manage the PC from ePO but it's the AV installation that is required for AV prootection and scanning on the PC irrespective of whether the PC is managed by ePO or not.... you should have the McAFee Agent Icon showing in the SYSTRAY part of the Taskbar if it's running properly though - I'd probably force a new installation of the agent out via ePO and schedule a Deployment Task in ePO to install VSE 8.x