Hello, I have been receiving persistent reports approximately every 5 minutes while browsing the internet (IE9) that my On Access Scanner Service has stopped working. The message takes the form of a popup and as a tab on my taskbar. When I run the McAfee virtual technician I receive the following result:
|McAfee Virtual Technician solved some, but not all of the detected problems.||McAfee Virtual Technician has fixed all of the detected problems. Click the arrow to see specific results.|
|Scan products again|
Which is good to know but not particularly helpful. If anyone has encountered or knows a solution to this problem, I'd be grateful for their assistance. Thank you.
Moved to Business > System Security > VirusScan Enterprise - ModeratorMessage was edited by: Ex_Brit on 11/15/09 4:46 PM
If its managed by ePO and you are getting the pop-up every 5 minutes - indicates that the agent is trying to re-enforce policies that OAS service should be enabled (if enforcement is configured to trigger every 5 minutes - default). The agent is possibly trying to re-start the service, but the DAT being out-of date may indicate the updating has not occurred gracefully. Try running a SuperDAT to force the update to occur - this will update the engine and DAT. You can get it from here: http://www.mcafee.com/apps/downloads/security_updates/superdat.asp?region=us&segment=enterprise