cancel
Showing results for 
Search instead for 
Did you mean: 

Fail to install VS 8.8 HF929019

While manually trying to install a Hotfix (HF929019) for McAfee Virus Scan at an endpoint (Window 7) the Patch-Installer fail due to Unable to read registry. Any tough on what could possibility be causing this?

4 Replies
wwarren
Level 15
Report Inappropriate Content
Message 2 of 5

Re: Fail to install VS 8.8 HF929019

You need to review the hotfix install log, and its install script.

But really, that's a Support task and should call for assistance; it's not something you'd be expected to do.

William W. Warren | S.I.R.R. | Customer Success Group | McAfee

Re: Fail to install VS 8.8 HF929019

I'll suggest to try to install with admin account with Access Protection disable.

Re: Fail to install VS 8.8 HF929019

That what mcAfee told me to do also, did not work.

Re: Fail to install VS 8.8 HF929019

On temp folder of that machine there will be McAfee logs folder. Navigate to that and Hotfix installation log file will be present. Could you please share with us?