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FYI if you downloaded VSE 8.8 before it was temporarily removed

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I managed to download VSE 8.8 before it was temporarily removed.  In addidtion to the full 8.8 zip package, the help extension zip was also listed separately, so I downloaded it.  When I tried to install the help extension in ePO 4.5, it came up with a blank screen with the OK and Cancel buttons.  When I hit OK, it looked like it finished, but it was not listed in the installed extensions.  I extracted the help extension zip from the full package, and it installed fine - there was info on the screen with the OK and Cancel buttons, and it was listed in the installed extensions after it finished.

I don't know if that is the "technical problem" that caused them to remove the package, but I thought I'd give a heads-up to others who may have done what I did.

The other two extension zips (which weren't downloadable separately so I extracted them) and the VSE 8.8 package itself all installed fine in ePO.  However, I haven't tried deploying 8.8 yet, and I probably won't until they repost it and explain/verify what the trouble was.

Jay

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mjmurra
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Re: FYI if you downloaded VSE 8.8 before it was temporarily removed

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I can't verify the following info as I'm not near my EPO server - but from memory:

- Help zip within the VSE Zip file is an extension to provide Help assistance within EPO. Needs to be checked in as an extension.

- Help zip (seperately listed/downloaded) is the collection of client based help files for VSE and needs to be checked in as a program.

Could just be a labelling issue.

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KTM200
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Re: FYI if you downloaded VSE 8.8 before it was temporarily removed

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Actually i noticed this when i upgraded to agent 4.5 and when i just installed agent 4.5 patch 2, both times it happend to me, so i doubt its VSE 8.8 package itself.

mjmurra
Level 12
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Message 3 of 4

Re: FYI if you downloaded VSE 8.8 before it was temporarily removed

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I can't verify the following info as I'm not near my EPO server - but from memory:

- Help zip within the VSE Zip file is an extension to provide Help assistance within EPO. Needs to be checked in as an extension.

- Help zip (seperately listed/downloaded) is the collection of client based help files for VSE and needs to be checked in as a program.

Could just be a labelling issue.

Re: FYI if you downloaded VSE 8.8 before it was temporarily removed

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Thanks, you are correct.  I didn't read the descriptions very carefully.

Jay

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