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Error with Virusscan 8.7 / 8.8 - BocDet_MSC.msc

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Good Day

I am having a problem with Virusscan enterprise .

Verifying BocDet_VSE.McS.

2011/05/09 10:21:45 AM HO\deonvanwyngaard Downloading BocDet_VSE.McS.

2011/05/09 10:21:46 AM HO\deonvanwyngaard File BocDet_VSE.McS is corrupt. Downloading complete file again.

2011/05/09 10:21:46 AM HO\deonvanwyngaard Error occurred while verifying BocDet_VSE.McS.

2011/05/09 10:21:46 AM HO\deonvanwyngaard Verifying VSE880Det.McS.

2011/05/09 10:21:46 AM HO\deonvanwyngaard Searching available updates for McAfee VirusScan Enterprise 8.8.0.

2011/05/09 10:21:46 AM HO\deonvanwyngaard Updates were not applied because the update process encountered an unknown error:  BOCVSE__1000.

There is an error ithe the BocDet_VSE.McS.

It happens during updating , and happens on a number of nodes but not all .

It intitially stared on VS8.7 . I thought that upgrading would resolve the issue but it didnt.

EPO 4.5 P1

VS 8.5 8.7 .8.8

Any ideas

Thanks

1 Solution

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hem
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Message 6 of 9

Re: Error with Virusscan 8.7 / 8.8 - BocDet_MSC.msc

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Yes, it's BOCVSE_1000.

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hem
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Message 2 of 9

Re: Error with Virusscan 8.7 / 8.8 - BocDet_MSC.msc

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On one machine, I will suggest you to do the below stuffs.

1. Please disable VSE AP and framework service.

2. From Documents and settings\All Users\Application data\McAfee\Common framework\Current, delete the folder 'BOCVSE_1000', enable AP and start the framework service and initiate the update and let us know how it goes.

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Re: Error with Virusscan 8.7 / 8.8 - BocDet_MSC.msc

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Thans hem

i did try the method details above before , but no joy .

I again tried it to verify results but still gotr the same error.

forgot to include in the oroginal post Vs 8.7 patch 4

logs :

Verifying BocDet_VSE.McS.

2011/05/09 01:45:47 PM      Downloading BocDet_VSE.McS.

2011/05/09 01:45:48 PM      File BocDet_VSE.McS is corrupt. Downloading complete file again.

2011/05/09 01:45:48 PM      Error occurred while verifying BocDet_VSE.McS.

2011/05/09 01:45:48 PM      Verifying VSE870Det.McS.

2011/05/09 01:45:48 PM      Searching available updates for McAfee VirusScan Enterprise 8.7.0.

2011/05/09 01:45:48 PM      Product(s) running the latest HotFix 4.

2011/05/09 01:45:48 PM      Updates were not applied because the update process encountered an unknown error:  BOCVSE__1000.

2011/05/09 01:45:48 PM      Updates were not applied because packages were not in the repository:  VSCANCEU1000.

2011/05/09 01:45:51 PM      File BocDet_VSE.McS is corrupt. Downloading complete file again.

2011/05/09 01:45:51 PM      Update Finished

2011/05/09 01:45:51 PM      Unable to find a valid repository.

On a plus side the Virusscan does update , however the client wants an explaination and resolution to this .

hem
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Message 4 of 9

Re: Error with Virusscan 8.7 / 8.8 - BocDet_MSC.msc

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Can we delete the BOC update from the ePO server? Delete from the master repository, run replication if the client machines are updating from distributed repositories, pull only BOC update, replication to DRs then run the update.

Re: Error with Virusscan 8.7 / 8.8 - BocDet_MSC.msc

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A stupid question

where in the epo master repository is the BOC

is it the bufferoverflow ?

hem
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Message 6 of 9

Re: Error with Virusscan 8.7 / 8.8 - BocDet_MSC.msc

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Yes, it's BOCVSE_1000.

Re: Error with Virusscan 8.7 / 8.8 - BocDet_MSC.msc

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a double check on the procedure  :

remove the buffer overflow from the master repository

remove from the db folder

then replicate from the mcafee cloud the buffer overflow only?

Re: Error with Virusscan 8.7 / 8.8 - BocDet_MSC.msc

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deleted the buffer overflow from the master repository

did a buffer overflow pull from the mcafee cloud

and it worked ...

thanks Hem !!!!

hem
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Message 9 of 9

Re: Error with Virusscan 8.7 / 8.8 - BocDet_MSC.msc

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It's my pleasure.