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Error downloading updates

I have a server, still live, which has VSE 8.8 DAT 8121 and hasn't updated since 310316.

It has a deployed agent handler its location which it can see this and has contact.

There are no entries in the mcsript.log after this date.

It responds to a ping and I can see agent events from the ePO console.

I have forced another agent successfully.

When I try to manually update the DAT  I get these messages from the McAfee Agent Error Log

2016-05-18 05:39:03.506 I #2828 LstnSvr CAsyncSocket:Smiley Very HappyoAccept for event: FD_ACCEPT

2016-05-18 05:39:03.807 I #2884 LstnSvr 'GET' request received from Host: x.x.x.x:58479

2016-05-18 05:39:03.807 I #2884 LstnSvr Cycle not detected. The request is from agent

In the agent event logs I see the message:

‎18‎/‎05‎/‎2016‎ ‎05‎:‎26‎:‎25

Info

Agent

Agent is connecting to ePO server

‎18‎/‎05‎/‎2016‎ ‎05‎:‎26‎:‎33

Info

Agent

No package received from ePO Server

‎18‎/‎05‎/‎2016‎ ‎05‎:‎26‎:‎33

Info

Agent

Agent communication session closed

4 Replies

Re: Error downloading updates

Moved to Virus Scan Enterprise as seemed more appropiate

If needed to be moved to ePO , please apprise.

Cliff

Moderator

Cliff
McAfee Volunteer

Re: Error downloading updates

Reinstall the agent, and once agent checks into the ePO, run an update task.

If it fails, agent log/mcscript log will have information regarding the failure.

Re: Error downloading updates

also, if port 80 is your agent to server port, see if that port is used by any other app.

Re: Error downloading updates

thanks cybercafe