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needaid
Level 7
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Message 1 of 7

Error 1923. Service Mcafee Engine Service

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error message 1923.PNG After uninstallation of EPO agent and Mcafee Virus Scan 8. 7i on a Windows server 20003, I reinstalled Mcafee Virus Scan 8.7i and received an error message.

I would be appreciative if I could receive tips that could allow me to install Mcafee Virus Scan 8.7i without the above error message :-

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Tristan
Level 15
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Message 5 of 7

Re: Error 1923. Service Mcafee Engine Service

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Have you rebooted since the uninstall?

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Re: Error 1923. Service Mcafee Engine Service

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Moved from Consumer to VirusScan Enterprise for better attention.

Tristan
Level 15
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Message 3 of 7

Re: Error 1923. Service Mcafee Engine Service

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Are you logged in as an administrator (domain or local) or at least an account with admin privileges.

needaid
Level 7
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Re: Error 1923. Service Mcafee Engine Service

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Yes

Tristan
Level 15
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Message 5 of 7

Re: Error 1923. Service Mcafee Engine Service

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Have you rebooted since the uninstall?

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needaid
Level 7
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Message 6 of 7

Re: Error 1923. Service Mcafee Engine Service

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Thank you for the reminder and tip  - reboot of the server.

Having rebooted the server, I was successfull in installing the Mcafee Viruscan Enterprise, running an autoupdate, upgrading to patch 4 and installing the EPO agent.

Thanks Tristan and Ex_brit. It goes to show it is worthwhile and helpful to post one's problems on the McAfee Communities helpline.

Many thanks again.

Re: Error 1923. Service Mcafee Engine Service

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Glad you are OK now 😉

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