I have been unable to successfully update since my PC was infected by several viruses which McAfee could not apparently identify and remove.
Fir several weeks I would get daily warnings that there was a trojan and it could not be cleaned so it was quarantined. It seemed that the root problem was not being addressed by McAfee.
So I added Avira Security Suite which found ASDY/WBug.A and HTML/Crypted.Gen. It deleted or quarantined and I have not had a problem since. Unfortunately McAfee will no longer properly update. If I manually update it goes through the steps (loading catalog z etc. Within a minute it reports successful update but when I go to the About Virus Scan Enterprise I still have the old version.
Any suggestions about how to get a proper update and any better way to have rid my PC of the viruses?
Unfortunately, when I do this, I receive the same message that I get when I try to manually update. A message window pops up and says the following:
VirusScan AutoUpdate Properties - AutoUpdate
Failed to initialize Common Updater subsystem. Make sure the McAfee Framework Service is running. McAfee Common Framework returned error fffff95b @ 2
I did follow the instructions for turning on the McAfee Framework Service (Start>Run>Services Msc>Services (Local) McAfee Framework Services). Unfortunately, when I attempt to START this service, I receive the following message:
The McAfee Framework Service on Local Computer started and then stopped. Some services start automatically if they have no work to do, for example, the Performance Logs and Alerts service.
I am frustrated...and discouraged by this. I have several things wrong with my computer now...and some of the forums that I have visited have pointed the finger at this McAfee issue.
The following errors occur after initiating an AutoUpdate: McAfee Common Framework returned error fffff95b @ 2. (FrameworkManifest.xml corrupt)
Failed to initialize common updater subsystem
Make sure the McAfee Framework Services is running ________________________________________
Subsequent errors when trying to start the McAfee Framework Service: Could not start the McAfee Framework Service on Local Computer
The system cannot find the file specified ________________________________________
Any of the following update methods will result in the AutoUpdate error: • Right-clicking the McShield icon in the system tray and selecting Update Now • Right-clicking the AutoUpdate in the VirusScan Console and clicking Start • Creating a new scheduled task • Editing the properties of the existing AutoUpdate task Solution 1 - Obtain FrameworkManifest.xml from another computer: 1. Locate another VirusScan Enterprise (VSE) computer where the updates are working without error. 2. Copy the FrameworkManifest.xml from the following path:
For VSE 8.5i (running on Windows Vista) x:\Program Data\McAfee\Common Framework
For VSE 8.5i (running on Windows XP and earlier) x:\Documents and Settings\All Users\Application Data\McAfee\Common Framework
For VSE 8.0i (running on Windows XP and earlier) x:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework 3. Paste the file to portable media or network share that can be accessed by both computers. 4. Click Start, Run, type services.msc, and click OK. 5. Right-click McAfee Framework Service and select Stop. 6. Copy FrameworkManifest.xml to the Common Framework directory. 7. Right-click McAfee Framework Service and select Start. 8. Update the product. Edit/Delete Message _________________
Of course, since it appears like this is related to a single computer, if you choose, you should still be able to download and run the manual Superdat or Datt updater from the link below:
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.
Community Help Hub
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.