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pat3ck
Level 7
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Message 1 of 10

DAT version

Hi everyone,

Please help.

i have one server not reporting the correct dat version to epo. the current version of dat in the client is 6545 but what it is reporting to the epo is 5676. i already restarted the mcafee service on the affected server many times and restarted the server many times.

but the dat version did not recognize by my epo so it is reporting as non-complaint even the dat version is updated.

epo version is - mcafee epo 4.0.0.0

virus scan enterprise - 8.7.0i

affected server is manage by epo

the logs from my epo and from client are attached.

Message was edited by: pat3ck on 11/30/11 10:26:02 PM CST
9 Replies
Dinz
Level 16
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Message 2 of 10

Re: DAT version

Thread moved to the appropriate section for better attention by our experts

Thanks,

Hem
McAfee Employee
McAfee Employee
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Message 3 of 10

Re: DAT version

What is the DAT version, it's showing in VSE About windows? Is the latest or older one?

If it's older one then we need to troubleshoot from the client machine (please post the complete agent.log, Mcscript.log).

If it's showing updated in the client machine but in the ePO server, it's showing older DAT vesion then.

1. First I will look for  the duplicates present. If yes then please delete one entry which is showing incorrect information.


2.From the snap, I see that client machine is communicating correctly. In the sitelist.xml file, please verify the ePO server details. Is it communicating to the correct ePO server.

pat3ck
Level 7
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Message 4 of 10

Re: DAT version

Hi Hem,

Good day,

there is no duplicate entry of the affected client in the epo. i check the affected server today and it is updated while in epo it is outdated.console.jpg

i also attach the complete log.

***detail from epo.

System Details System Information   More 

System Name   

System Location   

User Name  SYSTEM 

Domain Name   

IP Address   

Operating System  Windows 2008 Server 6.0 Service Pack 1 

Is 64 Bit OS  No 

Description  

Tags  Server 

System Tree Sorting  Disabled 

Managed State  Managed 

Agent Version  4.0.0.1345 

Last Update  7/15/09 11:30:30 AM 

Installed Products  McAfee Agent 4.0.0.1345, Product Coverage Reports 4.0.0.1345, VirusScan Enterprise 8.7.0.570.Srv, AntiSpyware 8.7.0.129 

Custom 1  

Custom 2  

Custom 3  

Custom 4  

AntiSpyware  Product Version  8.7.0.129 

More 

VirusScan Enterprise  Product Version  8.7.0.570.Srv 

Language  0000 

Hotfix/Patch Version  

Service Pack  

DAT Version  5676.0000 

Engine Version  5301.4018 

Engine (x64) Version  

License Status  licensed 

More 

Product Coverage Reports  Product Version  4.0.0.1345 

More 

Agent  Product Version  4.0.0.1345 

Language  English 

Hotfix/Patch Version  

    McAfee Agent   More 

Agent Wake-Up Communication Port: 8081

Agent-to-Server Communication Interval: 60 minutes

Policy Enforcement Interval: 5 minutes

***show agent log from epo

McAfee Agent Activity Log

Version [4.0.0.1345] Computer name [affected server] ePO server [epo server]

View debug logs: FrameSvc current / previous, NaPrdMgr current / previous 

Date and Time Type Component Message

Friday, December 02, 2011 10:32:56 AM  Info  Updater  Update Finished

Friday, December 02, 2011 10:32:57 AM  Info  Scheduler  The task EPO Tool Suite Deployment is successful

Friday, December 02, 2011 10:32:57 AM  Info  Scheduler  Scheduler: Task [EPO Tool Suite Deployment] is finished

Friday, December 02, 2011 10:37:53 AM  Info  Agent  Agent Started Enforcing policies

Friday, December 02, 2011 10:37:53 AM  Info  Management  Enforcing Policies for VIRUSCAN8700

Friday, December 02, 2011 10:37:53 AM  Info  Management  Enforcing Policies for EPOAGENT3000META

Friday, December 02, 2011 10:37:54 AM  Info  Management  Enforcing Policies for EPOAGENT3000

Friday, December 02, 2011 10:37:54 AM  Info  Management  Enforcing Policies for McAfee Agent

Friday, December 02, 2011 10:37:54 AM  Info  Scheduler  Added a new task EPO Tool Suite Deployment to Scheduler's task list

Friday, December 02, 2011 10:37:55 AM  Info  Agent  Agent finished Enforcing policies

Friday, December 02, 2011 10:37:55 AM  Info  Agent  Next policy enforcement in 5 minutes

Friday, December 02, 2011 10:37:55 AM  Info  Scheduler  Scheduler: Invoking task [EPO Tool Suite Deployment]...

Friday, December 02, 2011 10:37:56 AM  Info  Updater  Checking update packages from repository ePO_servername.

Friday, December 02, 2011 10:37:57 AM  Info  Updater  Initializing update...

Friday, December 02, 2011 10:37:57 AM  Info  Updater  Verifying catalog.z.

Friday, December 02, 2011 10:37:57 AM  Info  Updater  Extracting catalog.z.

Friday, December 02, 2011 10:37:57 AM  Info  Updater  Loading update configuration from: catalog.xml

Friday, December 02, 2011 10:37:58 AM  Info  Updater  Checking for software conflicts.

Friday, December 02, 2011 10:37:58 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 10:37:58 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 10:37:58 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 10:37:58 AM  Info  Updater  Verifying VSE870Det.McS.

Friday, December 02, 2011 10:37:58 AM  Info  Updater  Verifying VSE870Det.McS.

Friday, December 02, 2011 10:37:58 AM  Info  Updater  Verifying MAS870det.mcs.

Friday, December 02, 2011 10:37:58 AM  Info  Updater  Verifying MAS870det.mcs.

Friday, December 02, 2011 10:37:58 AM  Info  Updater  Update Finished

Friday, December 02, 2011 10:37:59 AM  Info  Scheduler  The task EPO Tool Suite Deployment is successful

Friday, December 02, 2011 10:37:59 AM  Info  Scheduler  Scheduler: Task [EPO Tool Suite Deployment] is finished

Friday, December 02, 2011 10:42:55 AM  Info  Agent  Agent Started Enforcing policies

Friday, December 02, 2011 10:42:55 AM  Info  Management  Enforcing Policies for VIRUSCAN8700

Friday, December 02, 2011 10:42:55 AM  Info  Management  Enforcing Policies for EPOAGENT3000META

Friday, December 02, 2011 10:42:55 AM  Info  Management  Enforcing Policies for EPOAGENT3000

Friday, December 02, 2011 10:42:55 AM  Info  Management  Enforcing Policies for McAfee Agent

Friday, December 02, 2011 10:42:56 AM  Info  Scheduler  Added a new task EPO Tool Suite Deployment to Scheduler's task list

Friday, December 02, 2011 10:42:56 AM  Info  Agent  Agent finished Enforcing policies

Friday, December 02, 2011 10:42:56 AM  Info  Agent  Next policy enforcement in 5 minutes

Friday, December 02, 2011 10:42:57 AM  Info  Scheduler  Scheduler: Invoking task [EPO Tool Suite Deployment]...

Friday, December 02, 2011 10:42:57 AM  Info  Updater  Checking update packages from repository ePO_servername.

Friday, December 02, 2011 10:42:58 AM  Info  Updater  Initializing update...

Friday, December 02, 2011 10:42:58 AM  Info  Updater  Verifying catalog.z.

Friday, December 02, 2011 10:42:58 AM  Info  Updater  Extracting catalog.z.

Friday, December 02, 2011 10:42:58 AM  Info  Updater  Loading update configuration from: catalog.xml

Friday, December 02, 2011 10:42:59 AM  Info  Updater  Checking for software conflicts.

Friday, December 02, 2011 10:42:59 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 10:42:59 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 10:42:59 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 10:42:59 AM  Info  Updater  Verifying VSE870Det.McS.

Friday, December 02, 2011 10:42:59 AM  Info  Updater  Verifying VSE870Det.McS.

Friday, December 02, 2011 10:42:59 AM  Info  Updater  Verifying MAS870det.mcs.

Friday, December 02, 2011 10:42:59 AM  Info  Updater  Verifying MAS870det.mcs.

Friday, December 02, 2011 10:42:59 AM  Info  Updater  Update Finished

Friday, December 02, 2011 10:43:00 AM  Info  Scheduler  The task EPO Tool Suite Deployment is successful

Friday, December 02, 2011 10:43:00 AM  Info  Scheduler  Scheduler: Task [EPO Tool Suite Deployment] is finished

Friday, December 02, 2011 10:47:56 AM  Info  Agent  Agent Started Enforcing policies

Friday, December 02, 2011 10:47:56 AM  Info  Management  Enforcing Policies for VIRUSCAN8700

Friday, December 02, 2011 10:47:56 AM  Info  Management  Enforcing Policies for EPOAGENT3000META

Friday, December 02, 2011 10:47:56 AM  Info  Management  Enforcing Policies for EPOAGENT3000

Friday, December 02, 2011 10:47:56 AM  Info  Management  Enforcing Policies for McAfee Agent

Friday, December 02, 2011 10:47:57 AM  Info  Scheduler  Added a new task EPO Tool Suite Deployment to Scheduler's task list

Friday, December 02, 2011 10:47:57 AM  Info  Agent  Agent finished Enforcing policies

Friday, December 02, 2011 10:47:57 AM  Info  Agent  Next policy enforcement in 5 minutes

Friday, December 02, 2011 10:47:58 AM  Info  Scheduler  Scheduler: Invoking task [EPO Tool Suite Deployment]...

Friday, December 02, 2011 10:47:59 AM  Info  Updater  Checking update packages from repository ePO_servername.

Friday, December 02, 2011 10:47:59 AM  Info  Updater  Initializing update...

Friday, December 02, 2011 10:47:59 AM  Info  Updater  Verifying catalog.z.

Friday, December 02, 2011 10:47:59 AM  Info  Updater  Extracting catalog.z.

Friday, December 02, 2011 10:47:59 AM  Info  Updater  Loading update configuration from: catalog.xml

Friday, December 02, 2011 10:48:00 AM  Info  Updater  Checking for software conflicts.

Friday, December 02, 2011 10:48:00 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 10:48:00 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 10:48:00 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 10:48:00 AM  Info  Updater  Verifying VSE870Det.McS.

Friday, December 02, 2011 10:48:00 AM  Info  Updater  Verifying VSE870Det.McS.

Friday, December 02, 2011 10:48:00 AM  Info  Updater  Verifying MAS870det.mcs.

Friday, December 02, 2011 10:48:00 AM  Info  Updater  Verifying MAS870det.mcs.

Friday, December 02, 2011 10:48:01 AM  Info  Updater  Update Finished

Friday, December 02, 2011 10:48:01 AM  Info  Scheduler  The task EPO Tool Suite Deployment is successful

Friday, December 02, 2011 10:48:01 AM  Info  Scheduler  Scheduler: Task [EPO Tool Suite Deployment] is finished

Friday, December 02, 2011 10:52:57 AM  Info  Agent  Agent Started Enforcing policies

Friday, December 02, 2011 10:52:57 AM  Info  Management  Enforcing Policies for VIRUSCAN8700

Friday, December 02, 2011 10:52:57 AM  Info  Management  Enforcing Policies for EPOAGENT3000META

Friday, December 02, 2011 10:52:58 AM  Info  Management  Enforcing Policies for EPOAGENT3000

Friday, December 02, 2011 10:52:58 AM  Info  Management  Enforcing Policies for McAfee Agent

Friday, December 02, 2011 10:52:58 AM  Info  Scheduler  Added a new task EPO Tool Suite Deployment to Scheduler's task list

Friday, December 02, 2011 10:52:58 AM  Info  Agent  Agent finished Enforcing policies

Friday, December 02, 2011 10:52:58 AM  Info  Agent  Next policy enforcement in 5 minutes

Friday, December 02, 2011 10:52:59 AM  Info  Scheduler  Scheduler: Invoking task [EPO Tool Suite Deployment]...

Friday, December 02, 2011 10:53:00 AM  Info  Updater  Checking update packages from repository ePO_servername.

Friday, December 02, 2011 10:53:00 AM  Info  Updater  Initializing update...

Friday, December 02, 2011 10:53:00 AM  Info  Updater  Verifying catalog.z.

Friday, December 02, 2011 10:53:00 AM  Info  Updater  Extracting catalog.z.

Friday, December 02, 2011 10:53:00 AM  Info  Updater  Loading update configuration from: catalog.xml

Friday, December 02, 2011 10:53:01 AM  Info  Updater  Checking for software conflicts.

Friday, December 02, 2011 10:53:01 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 10:53:01 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 10:53:01 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 10:53:01 AM  Info  Updater  Verifying VSE870Det.McS.

Friday, December 02, 2011 10:53:01 AM  Info  Updater  Verifying VSE870Det.McS.

Friday, December 02, 2011 10:53:02 AM  Info  Updater  Verifying MAS870det.mcs.

Friday, December 02, 2011 10:53:02 AM  Info  Updater  Verifying MAS870det.mcs.

Friday, December 02, 2011 10:53:02 AM  Info  Updater  Update Finished

Friday, December 02, 2011 10:53:02 AM  Info  Scheduler  The task EPO Tool Suite Deployment is successful

Friday, December 02, 2011 10:53:02 AM  Info  Scheduler  Scheduler: Task [EPO Tool Suite Deployment] is finished

Friday, December 02, 2011 10:57:58 AM  Info  Agent  Agent Started Enforcing policies

Friday, December 02, 2011 10:57:58 AM  Info  Management  Enforcing Policies for VIRUSCAN8700

Friday, December 02, 2011 10:57:58 AM  Info  Management  Enforcing Policies for EPOAGENT3000META

Friday, December 02, 2011 10:57:59 AM  Info  Management  Enforcing Policies for EPOAGENT3000

Friday, December 02, 2011 10:57:59 AM  Info  Management  Enforcing Policies for McAfee Agent

Friday, December 02, 2011 10:57:59 AM  Info  Scheduler  Added a new task EPO Tool Suite Deployment to Scheduler's task list

Friday, December 02, 2011 10:57:59 AM  Info  Agent  Agent finished Enforcing policies

Friday, December 02, 2011 10:57:59 AM  Info  Agent  Next policy enforcement in 5 minutes

Friday, December 02, 2011 10:58:00 AM  Info  Scheduler  Scheduler: Invoking task [EPO Tool Suite Deployment]...

Friday, December 02, 2011 10:58:00 AM  Info  Scheduler  Scheduler: Invoking task [Global Client Update]...

Friday, December 02, 2011 10:58:00 AM  Info  Script  The update task will be re-tried in 3 minutes because Updater is in progress.

Friday, December 02, 2011 10:58:00 AM  Info  Scheduler  Next time(local) of task Global Client Update: Friday, 2 December 2011 12:31:00 PM

Friday, December 02, 2011 10:58:00 AM  Info  Scheduler  Next time(local) of task Global Client Update: Friday, 2 December 2011 11:01:00 AM

Friday, December 02, 2011 10:58:00 AM  Info  Scheduler  Added a new task Global Client Update to Scheduler's task list

Friday, December 02, 2011 10:58:00 AM  Info  Updater  Checking update packages from repository ePO_servername.

Friday, December 02, 2011 10:58:01 AM  Info  Updater  Initializing update...

Friday, December 02, 2011 10:58:01 AM  Info  Updater  Verifying catalog.z.

Friday, December 02, 2011 10:58:01 AM  Info  Updater  Extracting catalog.z.

Friday, December 02, 2011 10:58:01 AM  Info  Updater  Loading update configuration from: catalog.xml

Friday, December 02, 2011 10:58:02 AM  Info  Updater  Checking for software conflicts.

Friday, December 02, 2011 10:58:02 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 10:58:02 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 10:58:02 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 10:58:02 AM  Info  Updater  Verifying VSE870Det.McS.

Friday, December 02, 2011 10:58:02 AM  Info  Updater  Verifying VSE870Det.McS.

Friday, December 02, 2011 10:58:02 AM  Info  Updater  Verifying MAS870det.mcs.

Friday, December 02, 2011 10:58:02 AM  Info  Updater  Verifying MAS870det.mcs.

Friday, December 02, 2011 10:58:02 AM  Info  Updater  Update Finished

Friday, December 02, 2011 10:58:03 AM  Info  Scheduler  The task EPO Tool Suite Deployment is successful

Friday, December 02, 2011 10:58:03 AM  Info  Scheduler  Scheduler: Task [EPO Tool Suite Deployment] is finished

Friday, December 02, 2011 11:00:51 AM  Info  Agent  Agent started performing ASCI

Friday, December 02, 2011 11:00:51 AM  Info  Management  Collecting Properties

Friday, December 02, 2011 11:01:00 AM  Info  Scheduler  Scheduler: Invoking task [Global Client Update]...

Friday, December 02, 2011 11:01:14 AM  Info  Agent  Agent communication session started

Friday, December 02, 2011 11:01:14 AM  Info  Agent  Agent is sending PROPS VERSION package to ePO server

Friday, December 02, 2011 11:01:14 AM  Info  Agent  Agent is connecting to ePO server

Friday, December 02, 2011 11:01:14 AM  Info  Agent  Failed to upload package to ePO Server

Friday, December 02, 2011 11:01:14 AM  Info  Agent  Agent communication session closed

Friday, December 02, 2011 11:01:15 AM  Info  Scheduler  Next time of task Global Client Update is : Never

Friday, December 02, 2011 11:01:16 AM  Info  Updater  Checking update packages from repository ePO_servername.

Friday, December 02, 2011 11:01:17 AM  Info  Updater  Initializing update...

Friday, December 02, 2011 11:01:17 AM  Info  Updater  Verifying catalog.z.

Friday, December 02, 2011 11:01:17 AM  Info  Updater  Extracting catalog.z.

Friday, December 02, 2011 11:01:17 AM  Info  Updater  Loading update configuration from: catalog.xml

Friday, December 02, 2011 11:01:18 AM  Info  Updater  These updates will be applied if they are in the repository: Engine, DAT, EPOAGENT3000META, VIRUSCAN8700, VIRUSCAN8600, SPAMSAFE1000, LV2SNENG1000, MSCANENG1000, MASECORE2000, BOCVSE__1000, ENCPTCNT6000, PATCHTMP1000, SUPPCLNT1000, PATCHTMP2000.

Friday, December 02, 2011 11:01:18 AM  Info  Updater  Downloading PkgCatalog.z.

Friday, December 02, 2011 11:01:18 AM  Info  Updater  Verifying PkgCatalog.z.

Friday, December 02, 2011 11:01:18 AM  Info  Updater  Extracting PkgCatalog.z.

Friday, December 02, 2011 11:01:18 AM  Info  Updater  Loading update configuration from: PkgCatalog.xml

Friday, December 02, 2011 11:01:19 AM  Info  Updater  Verifying V2engdet.mcs.

Friday, December 02, 2011 11:01:19 AM  Info  Updater  Product(s) running the latest Engine.

Friday, December 02, 2011 11:01:19 AM  Info  Updater  Downloading PkgCatalog.z.

Friday, December 02, 2011 11:01:19 AM  Info  Updater  Verifying PkgCatalog.z.

Friday, December 02, 2011 11:01:19 AM  Info  Updater  Extracting PkgCatalog.z.

Friday, December 02, 2011 11:01:19 AM  Info  Updater  Loading update configuration from: PkgCatalog.xml

Friday, December 02, 2011 11:01:20 AM  Info  Updater  Verifying V2datdet.mcs.

Friday, December 02, 2011 11:01:21 AM  Info  Updater  Product(s) running the latest DATs.

Friday, December 02, 2011 11:01:21 AM  Info  Updater  Verifying VSE870Det.McS.

Friday, December 02, 2011 11:01:21 AM  Info  Updater  Searching available updates for McAfee VirusScan Enterprise 8.7.0.

Friday, December 02, 2011 11:01:21 AM  Info  Updater  Verifying Mase_Det.mcs.

Friday, December 02, 2011 11:01:21 AM  Info  Updater  Verifying BocDet_VSE.McS.

Friday, December 02, 2011 11:01:21 AM  Info  Updater  Searching available updates for BOC DAT.

Friday, December 02, 2011 11:01:21 AM  Info  Updater  Downloading PkgCatalog.z.

Friday, December 02, 2011 11:01:21 AM  Info  Updater  Verifying PkgCatalog.z.

Friday, December 02, 2011 11:01:21 AM  Info  Updater  Extracting PkgCatalog.z.

Friday, December 02, 2011 11:01:21 AM  Info  Updater  Loading update configuration from: PkgCatalog.xml

Friday, December 02, 2011 11:01:22 AM  Info  Updater  Product(s) running the latest BOC DAT.

Friday, December 02, 2011 11:01:22 AM  Info  Updater  Verifying EceptCntDet.mcs.

Friday, December 02, 2011 11:01:23 AM  Info  Updater  Verifying SuppClntDet.McS.

Friday, December 02, 2011 11:01:25 AM  Info  Updater  Update Finished

Friday, December 02, 2011 11:01:25 AM  Info  Scheduler  The task Global Client Update is successful

Friday, December 02, 2011 11:01:25 AM  Info  Scheduler  Scheduler: Task [Global Client Update] is finished

Friday, December 02, 2011 11:02:59 AM  Info  Agent  Agent Started Enforcing policies

Friday, December 02, 2011 11:03:00 AM  Info  Management  Enforcing Policies for VIRUSCAN8700

Friday, December 02, 2011 11:03:01 AM  Info  Management  Enforcing Policies for EPOAGENT3000META

Friday, December 02, 2011 11:03:01 AM  Info  Management  Enforcing Policies for EPOAGENT3000

Friday, December 02, 2011 11:03:01 AM  Info  Management  Enforcing Policies for McAfee Agent

Friday, December 02, 2011 11:03:02 AM  Info  Scheduler  Added a new task EPO Tool Suite Deployment to Scheduler's task list

Friday, December 02, 2011 11:03:02 AM  Info  Agent  Agent finished Enforcing policies

Friday, December 02, 2011 11:03:02 AM  Info  Agent  Next policy enforcement in 5 minutes

Friday, December 02, 2011 11:03:03 AM  Info  Scheduler  Scheduler: Invoking task [EPO Tool Suite Deployment]...

Friday, December 02, 2011 11:03:04 AM  Info  Updater  Checking update packages from repository ePO_servername.

Friday, December 02, 2011 11:03:04 AM  Info  Updater  Initializing update...

Friday, December 02, 2011 11:03:04 AM  Info  Updater  Verifying catalog.z.

Friday, December 02, 2011 11:03:04 AM  Info  Updater  Extracting catalog.z.

Friday, December 02, 2011 11:03:04 AM  Info  Updater  Loading update configuration from: catalog.xml

Friday, December 02, 2011 11:03:05 AM  Info  Updater  Checking for software conflicts.

Friday, December 02, 2011 11:03:05 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 11:03:05 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 11:03:05 AM  Info  Updater  Product Conflict: PATCH___1100 will not be installed.

Friday, December 02, 2011 11:03:05 AM  Info  Updater  Verifying VSE870Det.McS.

Friday, December 02, 2011 11:03:05 AM  Info  Updater  Verifying VSE870Det.McS.

Friday, December 02, 2011 11:03:05 AM  Info  Updater  Verifying MAS870det.mcs.

Friday, December 02, 2011 11:03:06 AM  Info  Updater  Verifying MAS870det.mcs.

Friday, December 02, 2011 11:03:06 AM  Info  Updater  Update Finished

Friday, December 02, 2011 11:03:06 AM  Info  Scheduler  The task EPO Tool Suite Deployment is successful

Friday, December 02, 2011 11:03:06 AM  Info  Scheduler  Scheduler: Task [EPO Tool Suite Deployment] is finished

***mcsript from affect server

20090109171336: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090109171336: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090110172316: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090110172316: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090111174413: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090111174413: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090112172813: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090112172813: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090113173113: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090113173113: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090114171713: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090114171713: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090115171214: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090115171214: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090116174315: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090116174315: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090117175616: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090117175616: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090118173313: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090118173313: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090119173813: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090119173813: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090120175113: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090120175113: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090121174117: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090121174117: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090122170914: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090122170914: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090123170213: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090123170213: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090124175618: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090124175618: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090125172013: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090125172013: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090126175813: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090126175813: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090127172413: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090127172413: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090128171313: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090128171313: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090129172017: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090129172017: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090130170913: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090130170913: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090131170613: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090131170613: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090201171313: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090201171313: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090202171513: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090202171513: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

20090203172113: Affected_Svername : ScriptEngine: Affected_Svername     ERROR: Unable to find a valid repository.

20090203172113: Affected_Svername : ScriptEngine: Affected_Svername     Closing the update session.

***sitelist

<?xml version="1.0" encoding="UTF-8"?><ns:SiteLists xmlns:ns="naSiteList" GlobalVersion="20090706080730" LocalVersion="Wed, 4 Feb 2009 00:50:05 UTC" Type="Client"><Policies><Setting name="OverwriteClientSites">1</Setting><Setting name="uiFindNearestMethod">0</Setting></Policies><SiteList Default="1" Name="SomeGUID"><ProxyConfigList><ProxyConfig Name="Proxy" UseIEConfig="1" Local="1"><AllowUserToConfigureProxy>0</AllowUserToConfigureProxy><BypassLocalAddress>0</BypassLocalAddress><ExclusionList/><FtpUseAuth>0</FtpUseAuth><HttpUseAuth>0</HttpUseAuth><HttpProxyUser></HttpProxyUser><HttpProxyPassword Encrypted="1">==</HttpProxyPassword><FtpProxyUser></FtpProxyUser><FtpProxyPassword Encrypted="1">==</FtpProxyPassword><AlternateFtpUseAuth>0</AlternateFtpUseAuth><AlternateHttpUseAuth>0</AlternateHttpUseAuth><AlternateHttpProxyUser></AlternateHttpProxyUser><AlternateHttpProxyPassword Encrypted="1">==</AlternateHttpProxyPassword><AlternateFtpProxyUser></AlternateFtpProxyUser><AlternateFtpProxyPassword Encrypted="1">==</AlternateFtpProxyPassword></ProxyConfig></ProxyConfigList><SpipeSite Type="master" Name="" Order="1" Enabled="1" Local="0" Server="" ServerName="" ServerIP="" Version="4.0.0"><RelativePath>Software</RelativePath><UseAuth>0</UseAuth><UserName></UserName><Password Encrypted="1">==</Password></SpipeSite><HttpSite Type="fallback" Name="McAfeeHttp" Order="4" Enabled="1" Local="0" Server="update.nai.com:80"><RelativePath>Products/CommonUpdater</RelativePath><UseAuth>0</UseAuth><UserName>Anonymous</UserName><Password Encrypted="1">==</Password></HttpSite><UNCSite Type="repository" Name="" Order="3" Server="" Enabled="1" Local="0"><ShareName>commonupdater</ShareName><RelativePath></RelativePath><UseLoggedonUserAccount>0</UseLoggedonUserAccount><DomainName></DomainName><UserName></UserName><Password Encrypted="1">==</Password></UNCSite></SiteList></ns:SiteLists>

i am afraid deleting it in the system tree as my collegue deleted other server which having the same issue and now the deleted server needs to be manual to update the dat.

please help.

ccroff
Level 9
Report Inappropriate Content
Message 5 of 10

Re: DAT version

You've got more than just a dat problem, your engine version is way out of date, and the machine hasn't communicated with EPO since 2009.

Remove the agent from the affected machine, and install a new framepkg from EPO.  If you still do not have connectivity with EPO verify that you can ping EPO from that server.  If you can ping EPO from that server try telnet'ing on all the ports to verify connection.

You don't have a problem with the DATS per se, you have a problem with epo/agent communication.

pat3ck
Level 7
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Message 6 of 10

Re: DAT version

Hi guys,

thanks for all your reply. plese advice, may i ask what are the required ports that i need to check from the affected server and from my EPO server?

bakerrl
Level 11
Report Inappropriate Content
Message 7 of 10

Re: DAT version

See KB's below

Ports needed by ePO 4.x for communication through a firewall

https://kc.mcafee.com/corporate/index?page=content&id=KB66797

Environmental requirements for agent deployment from the ePO server

https://kc.mcafee.com/corporate/index?page=content&id=KB56386&actp=search&viewlocale=en_US&searchid=...

xenon1
Level 7
Report Inappropriate Content
Message 8 of 10

Re: DAT version

for reporting the correct DAT Version etc,

i would first install the "McAfee-Agent Version 4.6.XXX"

- check in new productversion

- generate frame_PKG.exe for clients and servers.

Agent  Product Version  4.0.0.1345  ....... is far outdatet and had some issues.

twenden
Reliable Contributor
Reliable Contributor
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Message 9 of 10

Re: DAT version

Are you still running ePO 4.0 server? If so, then you might want to upgrade to ePO 4.5/4.6 since version 4.0 is no longer supported by McAfee as of Sept 2011. Also, you won't be able to install ePO agent 4.6 since it is not supported under ePO 4.0.

bakerrl
Level 11
Report Inappropriate Content
Message 10 of 10

Re: DAT version

As long as the agent is working correctly delete the node from the System Tree and let it repopulate.  That "usually" fixes it.

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