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Former Member
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Message 1 of 9

DAT version reporting problem

Hello

I have problem with McAfee Agent version 5.0.4.283.

After update DAT file (through ePo or xDAT file) agent is still reporting to the ePo server very old DAT file 8859.

8 Replies
catdaddy
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Message 2 of 9

Re: DAT version reporting problem

​,

                   Moved from Business to VirusScan Enterprise > Discussions

Cliff
McAfee Volunteer
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Message 3 of 9

Re: DAT version reporting problem

Former Member
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Message 4 of 9

Re: DAT version reporting problem

The flag parameter is correct. there is no solution.

tao
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Message 5 of 9

Re: DAT version reporting problem

Curious, does the correct DAT version show up in either:

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\McAfee\DATReputation]

and/or

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Network Associates\ePolicy Orchestrator\Application Plugins\VIRUSCAN8800]

If so, could be just a corrupt Agent, reinstall the agent and monitor the DAT version. 

If this information was helpful or has answered your question, please select Accept as Solution. This will assist other memebers
Former Member
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Message 6 of 9

Re: DAT version reporting problem

Agent has been reinstalled. All values in registry are ok with the newest version, but the report to epo still wrong.

boschind
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Message 7 of 9

Re: DAT version reporting problem

same issue on a small number of clients (server OS - win2008r2 ) - about 285 clients installed on server machines and staring few days ago started to notice this issue on les than 10

awbattelle
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Message 8 of 9

Re: DAT version reporting problem

There is a patch.

5.0.4.449

It's still not appearing in Software Manager. You have to download it from McAfee. Give it a try and see if it fixes it.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
Nielsb
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Message 9 of 9

Re: DAT version reporting problem

and Agent 5.0 Patch 5 is available since yesterday, Build number: 5.0.5.658

The release notes: https://kc.mcafee.com/resources/sites/MCAFEE/content/live/PRODUCT_DOCUMENTATION/26000/PD26907/en_US/...

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