cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Compatiblity between Agent 5.0.2.333 and VSE

Hello, I would like to ask about the compatibility (or lack of) between McAfee Agent 5.0.2.333 and VSE 8.8 patch 6 (not the hotfix, but the 1445).

A have a machine where VSE 8.8.0.1445 was installed along with Agent 5.0.2.132 and it was all working fine. The agent was updated to 5.0.2.333 and everything was still normal, with DAT and Engine Updates, as well as policies and tasks.

Then, I observed that problems occur when McAfee Agent 5.0.2.333 is installed prior to VSE (e.g., when a new workstation enters the network, is unmanaged by ePO, and the agent is deployed first so that later the VSE can be installed). What I observed was that DAT and Engines are still updated, but any change in VSE policies is not displayed or enforced on those workstations. Is this because of lack of compatibility between those two versions? If so, was is the best way to solve this? Deploying another Agent version and forcing the installation over the existing version?

Thanks in advance.

5 Replies

Re: Compatiblity between Agent 5.0.2.333 and VSE

Moved from Community Interface Help to Business > VSE

---

Peter

Moderator

bandit61
Level 9
Report Inappropriate Content
Message 3 of 6

Re: Compatiblity between Agent 5.0.2.333 and VSE

from the Release-PDF MA502HF1110392:

if intending to use Patch 7 as  the prerequisite, Patch 7 is restricted to installing on MA5.0.2.188 and you mus follow

these steps:

1, install or upgrade to MA 5.0.2.188

2. install or upgrade to VSE 8.8.0. P7

3. upgrade to MA 5.0.2.333

twenden
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 4 of 6

Re: Compatiblity between Agent 5.0.2.333 and VSE

What version of VSE 8.8i are you deploying to a system that has Agent 5.0.2.333?

Re: Compatiblity between Agent 5.0.2.333 and VSE

That is exactly my problem.  On some workstations with agent 5.0.2.333, VSE 8.8.0.1445 was installed. What I'm asking is the most appropriate way to solve this. Deploy agent 5.0.2.132 and force installation or updating to patch 7?

wwarren
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 6 of 6

Re: Compatiblity between Agent 5.0.2.333 and VSE

Just install Patch 7.

Patch 7 supports installing to MA 5.0.2.333. It's in the documentation for patch  7.

And if you plan to do that, be sure to review the Known Issues KB article for patch 7 items (as you did for Patch 6 I'm sure).

William W. Warren | S.I.R.R. | Customer Success Group | McAfee
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community