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Compatiblity between Agent and VSE

Hello, I would like to ask about the compatibility (or lack of) between McAfee Agent and VSE 8.8 patch 6 (not the hotfix, but the 1445).

A have a machine where VSE was installed along with Agent and it was all working fine. The agent was updated to and everything was still normal, with DAT and Engine Updates, as well as policies and tasks.

Then, I observed that problems occur when McAfee Agent is installed prior to VSE (e.g., when a new workstation enters the network, is unmanaged by ePO, and the agent is deployed first so that later the VSE can be installed). What I observed was that DAT and Engines are still updated, but any change in VSE policies is not displayed or enforced on those workstations. Is this because of lack of compatibility between those two versions? If so, was is the best way to solve this? Deploying another Agent version and forcing the installation over the existing version?

Thanks in advance.

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Re: Compatiblity between Agent and VSE

Moved from Community Interface Help to Business > VSE




Re: Compatiblity between Agent and VSE

from the Release-PDF MA502HF1110392:

if intending to use Patch 7 as  the prerequisite, Patch 7 is restricted to installing on MA5.0.2.188 and you mus follow

these steps:

1, install or upgrade to MA

2. install or upgrade to VSE 8.8.0. P7

3. upgrade to MA

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Re: Compatiblity between Agent and VSE

What version of VSE 8.8i are you deploying to a system that has Agent

Re: Compatiblity between Agent and VSE

That is exactly my problem.  On some workstations with agent, VSE was installed. What I'm asking is the most appropriate way to solve this. Deploy agent and force installation or updating to patch 7?

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Re: Compatiblity between Agent and VSE

Just install Patch 7.

Patch 7 supports installing to MA It's in the documentation for patch  7.

And if you plan to do that, be sure to review the Known Issues KB article for patch 7 items (as you did for Patch 6 I'm sure).

William W. Warren | S.I.R.R. | Customer Success Group | McAfee