We are using EPO 3.6.1 and Virusscan 8.5i. We are able to get our desktop and laptop computers to automatically install the EPO client, however the Virusscan software seems to have a problem getting installed automatically. Below is a partial printout of Agentlog.txt file. It looks like there is a problem with a registry key or rights. However, if I manually install the Virusscan software (from CD) it then works fine and stays up-to-date fine.
Updater 2/10/2009 12:16:26 PM Info Verifying AUEngineContentDetection.McS. Updater 2/10/2009 12:16:25 PM Info Downloading VSE850Det.mcs. Updater 2/10/2009 12:16:25 PM Info Verifying VSE850Det.mcs. Updater 2/10/2009 12:16:25 PM Info Can't open the specified registry key. Not enough rights or key does not exist.
Does anyone have an idea what might be the problem?