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CMD Prompt has stoped working

hey all,

I got a question for all,can McAfee Virus scan block "cmd prompt" from executing it. Reason am asking, it is bcz after installation of McAfee Agent 4.8 and Virus Scan 8.8 p6 in user system(W-7 sp1 2gb ram 500gb memory dual core processor).   Cmd doesn't open , it displays "CMD prompt has stopped working". IT person didn't find any solution and so he formated the system and after formating it ,system performance went low.what is the exact reason for this issue, am not able to identify it ? please help me!

Thanks in Advance  

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Re: CMD Prompt has stoped working

Hello,

It cold be blocked with Access Protection, Exploit Prevention or On-Access but it depends on what yo need. In your case it could be corrupted product, OS or disk. I would run tests to confirm it.

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino
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