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BSOD caused while installing Patch 5

Dear All,

I am observing BSOD while Patch 5 install on random machines. BSOD caused due to 'mfeaaca.dll' which is inherited from HF929019 to support Threat Intelligence Exchange.

Is anyone experiencing same issue?

Regards

Santhosh

1 Reply
wwarren
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Re: BSOD caused while installing Patch 5

We have had a few reports of BSOD occurrences after installing Patch 5, but none of which cite mfeaaca.dll.

Am curious how you've identified mfeaaca.dll as a culprit.

Whatever the case, you should ensure the system is configured to save a full/complete dump so that when the crash occurs a dump file is saved, and that file can be shared with our Support team.

Because, if it occurs with HF929019, it probably occurs with Patch 5 also.

William W. Warren | S.I.R.R. | Customer Success Group | McAfee