cancel
Showing results for 
Search instead for 
Did you mean: 
depsci
Level 7
Report Inappropriate Content
Message 1 of 2

Apply Patch 11 to VSE 8.8.0 patch 9 or 10 breaks updating

This is on Windows 7 and Windows 10 fully patched systems.

Message is

Unable to find a valid repository..

 

System was rebooted, 

 

1 Reply
McAfee Employee Alba
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: Apply Patch 11 to VSE 8.8.0 patch 9 or 10 breaks updating

This error can have different causes, depending where the failure occurred, examples:

Error occurred while downloading the file SiteStat.xml
Unable to find a valid repository

or...

Error occurred while verifying catalog.z
Unable to find a valid repository

therefore more info is necessary to be able to assist.

start by checking the following logs:
VirusScan Enterprise Update.log
McAfee Agent mcscript.log

this article provides an explanation of files that may be downloaded during VirusScan Enterprise (VSE) updates:
https://kc.mcafee.com/corporate/index?page=content&id=KB54467

 

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community