After clean installation VSES modules do not show up in VSE console

[apoling]

Hi fellow Community members,

We have installed VSE 8.8 Patch 15 (in one package), Mcafee Agent 5.7.4.399 and VSE for Storage 1.3 (with patch) on a newly set up Windows Server 2019 Std build 1809. We rebooted the server afterwards.

Now we noticed that the usual modules of VSES (ICAP and NetApp) do not show up in the VSE console, so we are not able to configure them locally.

These products do not show up in ePO for the node, either, so we're unable to configure remotely, too.

Another observation, that the Plugin Flag value for the VSESTOM1300 plugin is 4. Maybe this has to do with the problem, or may be not.

Has some of you a tip what went wrong and how to fix this?

Thank you in advance

Attila

[yaz · Accepted solution]

HI @apoling 

Thank you for reaching out to McAfee Community.

I believe this issue needed an investigation in detail. 

I suggest you to open an SR and reach out to our support and we can check what is the issue in detail. 

Was my reply helpful?

If yes, please give me a kudo. 

If I have answered your query, kindly mark this as solution so that we help other community members together. 

[apoling]

Hi yaz,

I was hoping I do not have to open an SR for this, but I had it in the back of my head...

Yes your reply was helpful it strengthened me that it is not as easily solved as that.

In the meantime we install ENSSP 2.1 instead of VSES, although we do not have so many experience using this new product.

Attila