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8.0i no longer updates

I have several PCs and servers running 8.0i. A few months ago they all stopped updating. No errors and the update process goes through the steps but it doesn't update.

I can manually download and install the DAT files but that's not very efficient.

Anyone have an idea if something changed in 8.0i? Was there a patch that came out that is required in order for updates to work properly?

BTW, I have one PC that is still running 7.5 and it is still updating just fine.

thanks, Jonathan
9 Replies
wske
Level 7
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Message 2 of 10

RE: 8.0i no longer updates

see this:
https://kc.mcafee.com/corporate/index?page=content&id=KB60060


And i personal advise you to download CMA 3.6.0 patch4(or above)
and use this command to upgrade you cma:FramePkg_UPD.exe /Install=Updater

RE: 8.0i no longer updates

Common Framework 4.0.0.1345 or .1421 works a lot better...

reg, Henno.

8.0i no longer updates

How do I get the upgrade? This is a small operation and I took over computer management from a departed predecessor. I have no paperwork if there is something necessary to obtain the software.
wske
Level 7
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Message 5 of 10

RE: 8.0i no longer updates

RE: 8.0i no longer updates

I guess I'm stuck then. As I said there is no paperwork from the former administrator so I don't have a grant number.
Thanks for the information. I'll look for an alternative.

RE: 8.0i no longer updates

Call McAfee customer service. They can look up you information.

Joe
wske
Level 7
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Message 8 of 10

RE: 8.0i no longer updates

well
dear JonathanL
I know it's illegal to post a grant number in the thread for you
So I won't do that....

But you mean your company have already paid for them, so you should have right to download software from mcafee.

Maybe you should call Mcafee to obtain your grant number

RE: 8.0i no longer updates

Thanks guys. I'll see what I can accomplish by calling.

RE: 8.0i no longer updates



And perhaps you should have terminated your post after the "call McAfee" line - not cool IMO :mad:

JIm
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