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vijayvj
Level 7

1111 DAT issue

Hello All,

i have an issue with 100+ systems. DAT version showing as 1111. i assume because of corrupted VSE installation. i need to reinstall VSE remotely. i have tried to uninstall VSE from ePO task and using script. nothing is working. can anyone help me on this??

i'm using mcafee ePO 5.3.1 and VSE 8.8

Thanks in advance.

10 Replies
Peacekeeper
Level 20

Re: 1111 DAT issue

Moved to VSE area for a better chance of an answer

0 Kudos
vijayvj
Level 7

Re: 1111 DAT issue

hello team,

can any one suggest the solution for this?

0 Kudos
koseelen
Level 10

Re: 1111 DAT issue

Hello

have you tried running the xdat on the computed that have the issue ?

alternatively , force the agent reinstall

select deploy agent ---> then force agent install over current version option

0 Kudos
vijayvj
Level 7

Re: 1111 DAT issue

yes, i have tried force installing agent, but no luck.

0 Kudos
MaxPat
Level 10

Re: 1111 DAT issue

Hi, did you create a product update task??

0 Kudos
vijayvj
Level 7

Re: 1111 DAT issue

yes, task created.. but its not working for these set of systems.

0 Kudos
Daniel_S
Level 12

Re: 1111 DAT issue

Is the access-protection running?

If not you can do it remotely via WMI.

Regards

Dan

Best regards
Dan
0 Kudos
dvarnell
Level 10

Re: 1111 DAT issue

Reinstalling VSE will likely not help. VSE is not what performs the DAT update, just what uses the DAT. The Agent is the application used to actually perform the update task. Take a look at the logs in C:\Programdata\McAfee\Agent (Or Common Framework)\Logs\

0 Kudos
kmc
Level 12

Re: 1111 DAT issue

as you correct that VSE is corrputed and you can't able to remove it from ePO,  kindly raise case and get VSE removal tool and remove VSE and you can try install fresh VSE.

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