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petermason
Level 13

Mark a reply as helpful

Hi All,

I don't see an option to mark answers to my questions as "Helpful", I just see an option for "Correct Answer".

How do I mark replies to my questions as "Helpful"?

Regards

Peter

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3 Replies
exbrit
Level 21

Re: Mark a reply as helpful

Hi Peter.

Do you see a button at the bottom of the post labelled Actions ?   (Make sure you are signed in as Jive the host has a habit of NOT remembering your credentials)

If you click that it has a list of things you can do including mark as helpful.

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petermason
Level 13

Re: Mark a reply as helpful

Hi Peter,

Yes, I can see the actions button, but I only have the option to "Report Abuse".

Actions.PNG

Regards

Peter

Community Manager
Community Manager

Re: Mark a reply as helpful

,

Thank you for posting your inquiry in the Help forum. Authors of a discussion can mark a reply as Correct Answer, but not Helpful. I encourage you to use this option if you identify a correct answer and you are the author of the post.

Thank you.

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
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