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Account Problem

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My full name rather than just my username is visible to everyone although I have selected "Just Yourself" in the privacy settings...Can someone fix this?

I don't see how to privately contact someone who is managing this community :-(

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exbrit
Level 21

Re: Account Problem

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No it isn't, that's the way Jive works.  It will show you whatever is entered in your actual name fileds but to others all they see is your user name.

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9 Replies
exbrit
Level 21

Re: Account Problem

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No it isn't, that's the way Jive works.  It will show you whatever is entered in your actual name fileds but to others all they see is your user name.

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Re: Account Problem

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Ok I see that if I am not logged in I see my username, but logged in I see my full name. I get that others don't see my full name I would expect that, but when I used the "preview your profile" and selected  "view your profile as everyone" it shows my full name...Should it not show my username as that is what it is supposed to be doing is previewing my profile as it would show up to "everyone"? very misleading....

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exbrit
Level 21

Re: Account Problem

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The controls on this version of the software leave a lot to be desired I realise and we Moderators have lodged various complaints on our own and other users' behalves.

Check on the Privacy tab of your Edit Profile page.

exbrit
Level 21

Re: Account Problem

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BTW I'll report this one....again.   That Preview thing is broken, obviously.

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Re: Account Problem

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Thanks Ex_Brit for that. Do you see me as my username foofightersecurity?

I resaved my privacy settings thinking it would update, but it did not.

Does your preview setting do the same as I described?

exbrit
Level 21

Re: Account Problem

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Yes I do and I also see that fault when I preview my own Profile so have posted in an internal area about it.

This is what I see of yours:

Capture1.JPG

Re: Account Problem

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Perfect thanks again!

exbrit
Level 21

Re: Account Problem

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You're welcome ;-)

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catdaddy
Level 20

Re: Account Problem

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,

                      To reassure you, I concur with Colleague Ex_Brit. Only your Username is visible.

All the very Best

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer