Web Filtering still initialising, unable to rate content

[Former Member]

Im tryin gto get URl categorisation going on my SG565 but i get this error

Nov  5 18:32:01 authd[14787]: Web Filtering still initialising, unable to rate content

Any ideas?

[Former Member]

is the unit able to resolve DNS hostnames ?

[Former Member]

First thing i checked, been workingin IT for 12 years thats number one on the list of troubleshooting steps.

[Former Member]

there was a server outage I fixed yesterday that would have caused this issue.

Has the issue for you been resolved as a result ?

If not...is this a new or existing install ?

Did it used to work ?