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Web Filtering still initialising, unable to rate content

Im tryin gto get URl categorisation going on my SG565 but i get this error

Nov  5 18:32:01 authd[14787]: Web Filtering still initialising, unable to rate content

Any ideas?

3 Replies
rcamm
Level 13
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Message 2 of 4

Re: Web Filtering still initialising, unable to rate content

is the unit able to resolve DNS hostnames ?

Re: Web Filtering still initialising, unable to rate content

First thing i checked, been workingin IT for 12 years thats number one on the list of troubleshooting steps.

rcamm
Level 13
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Message 4 of 4

Re: Web Filtering still initialising, unable to rate content

there was a server outage I fixed yesterday that would have caused this issue.

Has the issue for you been resolved as a result ?

If not...is this a new or existing install ?

Did it used to work ?

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