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true key server issues ?

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Hi , I tried to log in today and after a slight delay it asked me for my password. However when I enter my master password true key keeps stating that " Something went wrong ". It's been working fine for months so is there a problem on the server end that needs resolved ? It also will not let me sign in offline.

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McAfee Employee
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Message 2 of 8

Re: true key server issues ?

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Good morning,

We are aware of this issue and our teams are working to restore functionality.

Thanks,

Marc D.

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McAfee Employee
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Message 3 of 8

Re: true key server issues ?

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Good morning,

Please try to login to your True Key account, let me know if there are any further issues.

Thanks,

Marc D.

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McAfee Employee
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Message 2 of 8

Re: true key server issues ?

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Good morning,

We are aware of this issue and our teams are working to restore functionality.

Thanks,

Marc D.

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McAfee Employee
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Message 3 of 8

Re: true key server issues ?

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Good morning,

Please try to login to your True Key account, let me know if there are any further issues.

Thanks,

Marc D.

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Message 4 of 8

Re: true key server issues ?

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working ok now 

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McAfee Employee
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Message 5 of 8

Re: true key server issues ?

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Thank you!!!

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Re: true key server issues ?

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I am having server issues today trying to get into TrueKey online - is there a problem?

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McAfee Employee
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Message 7 of 8

Re: true key server issues ?

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I have not seen any issues logging into True Key today, just tested it from different devices and I had no issues signing in. have you tried from another device/ from another network?

If you still see the same issue, please provide more information on the system/ version OS and model you are using to sign in as well as TK version.

Thanks,

Marc D.

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Re: true key server issues ?

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My main Computer is Windows 10 with the Edge browser software.  Just tried on IPad Safari. I can add sites to the TrueKey Browser list but when I then go to those sites in Safari it does not Autofill.

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