I had a recent problem with logging on TrueKey (SR# 484570-2219086227) and that was finally resolved today. However, when I tried to sign on another pc, truekey wanted verification and I repeatedly selected to send email, but no email is ever sent. Help, again.
I just saw this post, I'm guessing emails were delayed and probably timing out and that is why you are not getting them. Good news is that you can do the same verification by sending it to your mobile device, once you authenticate yourself on the mobile device you will be able to access the True Key account on that system.
I hope this helps,