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Updating password

In my true key password app. In order to update It says authentification needed. What does this mean?

3 Replies
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Re: Updating password

That's strange. I can update password and it never asks for authentication. 

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Re: Updating password

HI @stevenator,

Please let us know which information you are trying to update in the True Key application and where exactly get this message, so that we can help you accordingly.

 

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McAfee Employee
McAfee Employee
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Message 4 of 4

Re: Updating password

Good morning,

As mentioned here, updating a password could mean either updating one of your passwords assets within your launchpad, in which case authentication shouldn't be needed or updating your master password/master password reset, this will prompt an authentication just to ensure that the account owner is the person who is trying to triggering this action.

Thanks,

Marc D.

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