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Updating password

In my true key password app. In order to update It says authentification needed. What does this mean?

3 Replies

Re: Updating password

That's strange. I can update password and it never asks for authentication. 

Re: Updating password

HI @stevenator,

Please let us know which information you are trying to update in the True Key application and where exactly get this message, so that we can help you accordingly.


McAfee Employee
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Message 4 of 4

Re: Updating password

Good morning,

As mentioned here, updating a password could mean either updating one of your passwords assets within your launchpad, in which case authentication shouldn't be needed or updating your master password/master password reset, this will prompt an authentication just to ensure that the account owner is the person who is trying to triggering this action.


Marc D.

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