Unable to login to BT Email

[PhilHassell]

I am a new True Key user and although most logins are working I cannot login to BT Email. Since installing True Key will only login to MyBT page and if I choose email it goes back to MyBT home page.

[karthikeyan_J]

Hi @PhilHassell 

We are sorry or the inconvenience.

Please remove and re add the BT login details and check if it is working. 

Also, kindly let us know if you are able to login to BT using the direct method instead of using True Key.

Thanks,
Karthikeyan J