cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to login to BT Email

I am a new True Key user and although most logins are working I cannot login to BT Email. Since installing True Key will only login to MyBT page and if I choose email it goes back to MyBT home page.

1 Reply

Re: Unable to login to BT Email

Hi @PhilHassell 

We are sorry or the inconvenience.

Please remove and re add the BT login details and check if it is working. 

Also, kindly let us know if you are able to login to BT using the direct method instead of using True Key.

Thanks,
Karthikeyan J

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community