cancel
Showing results for 
Search instead for 
Did you mean: 

TrueKey keeps asking to verify my computer

TrueKey keeps logging me out...and when I try to log back in, it asks me to verify my computer.  I get the email, click on it and it logs me back in.  Works for a while, and then it's magically logged off again and I have to start the process over again.  I tried removing the app and reinstalling, but I'm still having the problem.  Help!  

1 Reply
McAfee Employee marcd
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: TrueKey keeps asking to verify my computer

Which browser are you using to login to True Key?

Thanks,

Marc D.

McAfee Support Mobile App Available
With the new McAfee Support Mobile App you’ll be able to update, close, and view service requests on your mobile device. The app will also notify you when one of our technical support engineers update a service request. Download the Android version from Google Play and the iOS version from the Apple App Store today!