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tjf1
Level 7
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Message 1 of 4

TrueKey for Firefox not working?

I just installed TrueKey through my McAfee antivirus and it seems to install fine, but I cannot locate any settings?

When I go to sites with passwords I don't see any options that pop up either.

All that I see is an icon in the top right corner. Clicking on it does nothing, and going into the addons section of firefox doesnt display any options either

 

Am I missing something here?

3 Replies
McAfee Employee marcd
McAfee Employee
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Message 2 of 4

Re: TrueKey for Firefox not working?

It looks like a corrupted application install, have you tried by any chance to reinstall?

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

McAfee Employee marcd
McAfee Employee
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Message 3 of 4

Re: TrueKey for Firefox not working?

Good morning,

Let me know if you were able to reinstall and what the results are.

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

McAfee Employee marcd
McAfee Employee
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Message 4 of 4

Re: TrueKey for Firefox not working?

Good morning,

Let me know if you were able to reinstall and what the results are.

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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