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McAfee Employee marcd
McAfee Employee
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Message 31 of 36

Re: True Key premium renew error

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I have looked into where we are with this issue and I can just say that our teams are looking into this long overdue issue with priority.  I should be getting a more concrete answer as where we are exactly with this within the next few days. I will as I always do, update you all as soon as I hear back from them.

Thanks for your patience,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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Re: True Key premium renew error

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Still not working... Is there any other way to buy a key?

McAfee Employee marcd
McAfee Employee
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Message 33 of 36

Re: True Key premium renew error

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Hi Florian,

Let me check if there are any other options but my guess would be only through the app cart or through a McAfee account. I will get back to you as soon as I get confirmation on this.

Thanks,

Thanks for your patience,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

McAfee Employee marcd
McAfee Employee
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Message 34 of 36

Re: True Key premium renew error

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Good morning,

Can you please let me know if you are now able to renew the True Key Premium subscription?

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

McAfee Employee marcd
McAfee Employee
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Message 35 of 36

Re: True Key premium renew error

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Good morning rtf,

Can you please let me know if you are now able to renew the True Key Premium subscription?

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

McAfee Employee marcd
McAfee Employee
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Message 36 of 36

Re: True Key premium renew error

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Hi Tonda13,

Can you please let me know if you are now able to renew the True Key Premium subscription?

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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