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dsedivec
Level 7

True Key overlay does not display under Android 8

I am running a Pixel tablet under the latest release of Android Oreo.  I have noticed that the True Key overlay button stops displaying at some point, regardless of whether I'm using True Key for a Chrome logon or another app that supports True Key.  True Key will function just fine for several logons, and then all of the sudden it's gone (the overlay button does not display).  If I select the Accessibility services, and then turn off the "True Key instant log in" service, and then turn it back on, the overlay starts working again.  After that, the True Key overlay will display for awhile, but eventually fail, requiring that I turn off/on the Accessibility service again to restore the functionality.

Anyone else seeing this?  Any suggestions to avoid this?

Thanks.

1 Reply
autumnfire87
Level 7

Re: True Key overlay does not display under Android 8

Android Oreo has a new autofill API that password managers are meant to use. The accessibility service is a bit of a 'hack' and Google has already commented that developers should not be using it in this way: https://www.xda-developers.com/google-threatening-removal-accessibility-services-play-store/

On the 'what's new' page on the Play Store, True Key did at one point mention that it was going to use the autofill API. However, this has disappeared and I cannot find any other information on this. As a user with Android Oreo, I would like to know when the app will be updated to support the new API.

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