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True Key on Android

I have just installed True Key on my laptop and my android hone. i have used the True Key password generator to change my passwords for the main websites that I use. When I access an app through True Key it logs me in to the website. When I try to access the equivalent App using the App widget on my phone I get a password error message. How do I get True Key to load passwords through third party apps?

2 Replies
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Re: True Key on Android

Hello @ChrisSimpsonNZ 

Thank you for contacting McAfee

Please let us know the following information to assist you better

1. Please let us know the Android version that you are using

2. You have mentioned "When I try to access the equivalent App using the App widget on my phone"- are you referring to True Key app widget or any other third party app.

3. What is the third party app that you are trying to load through True key

Regrads

Srinivasa Ragavan

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McAfee Employee
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Message 3 of 3

Re: True Key on Android

Hello,

Thanks for your post, unfortunately True key on the Android client does not support in-app log in. We only support browser/ website automatic login. The in-app automatic log in has to be natively supported by the platform like it is on the iOS side, Android unfortunately does not support it.

I hope this answers your question.

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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