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Re: True Key added from LiveSafe, how to uninstall?

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Il programma si è auto-installato, e non mi  consente l'accesso al desktop, non avendo mai usato password, non ho accesso ai programmi ne al pannello di controllo

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Reliable Contributor Peacekeeper
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Message 22 of 23

Re: True Key added from LiveSafe, how to uninstall?

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The poster says
The program is self-installed and does not allow me to access the desktop, never having a password, I have no access to the programs on the control panel
McAfee Employee dougk_t3
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Message 23 of 23

Re: True Key added from LiveSafe, how to uninstall?

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I suspect that what you're seeing is only a 'placeholder' in the LiveSafe UI, and True Key isn't installed.

There are 2 ways to tell if True Key is installed:

1) if it's the full version of True Key, then it will be listed in Control Panel's Programs and Features under "Intel Security True Key".  To remove, click Uninstall

2) if it's the "Extension First" (extension-only), then the plugin will be in one of your web browsers, probably the one you use most often, under the browser's extensions settings menu (or "Add-ons" or "plugins", depending on the browser).  To remove, select Remove, or click the trash can (depending on your browser).

HTH

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