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davehorne
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Message 1 of 23

True Key added from LiveSafe, how to uninstall?

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Hi, I just renewed LIveSafe on my computer and saw a tab labeled Intel True Key.

I clicked on that, was told it was an old version, given a link to click and jumped through the hoops.

Now I decided I want to remove it.  It is not listed in Control Panel \ Programs and Features.

If I right mouse click on the icon in Apps and click on Uninstall, I'm taken back to Control Panel \ Programs and Features ... and it's still not there.

This is annoying.  Suggestions?

1 Solution

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Re: True Key added from LiveSafe, how to uninstall?

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I uninstalled everything using the removal tool from McAfee (since I was unable to remove LiveSafe using Control Panel \ Programs and Features).

It went smoothly and I assume with no problems.

I will now mention something unrelated.  When I am typing here in this window, sometimes for no apparent reason, I find myself typing at the end of the line above where I should be.   This has happened more than once and not just today.

So, one problem solved, I removed LiveSafe and reinstalled it. 

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Reliable Contributor Peacekeeper
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Message 2 of 23

Re: True Key added from LiveSafe, how to uninstall?

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Best you call support

Support

I assume you tried

Uninstall Truekey app

Though this might work as well

  can you explain how to uninstall truekey do you need to reinstall Mcafee? OP seems not t have the option In programs and features

Reliable Contributor Peacekeeper
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Message 3 of 23

Re: True Key added from LiveSafe, how to uninstall?

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Moved to Truekey forum

Reliable Contributor exbrit
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Message 4 of 23

Re: True Key added from LiveSafe, how to uninstall?

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If you go to Control Panel > Programs and Features & click uninstall Livesafe it should ask if you want to uninstall the lot or just bits of it, try that you don't have to continue if it doesn't offer that.

davehorne
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Message 5 of 23

Re: True Key added from LiveSafe, how to uninstall?

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I just now tried uninstalling McAfee LiveSafe from Control Panel \ Programs and Feature and received this message ...

McAfee UI Host

McAfee UI Host has stopped working

A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solutions is available.

Reliable Contributor exbrit
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Message 6 of 23

Re: True Key added from LiveSafe, how to uninstall?

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Try rebooting and then see if it works.

Reliable Contributor exbrit
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Message 7 of 23

Re: True Key added from LiveSafe, how to uninstall?

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Actually if you've got that error then best contact support.

Please contact Technical Support directly - it's a free phone call or online chat.

If at first they can't solve it ask them to escalate the issue, but I think it should be fairly easy for them.

Technical Support & Customer Service

davehorne
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Message 8 of 23

Re: True Key added from LiveSafe, how to uninstall?

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I'm wondering if it might be faster, easier, and cost me less time if I were to uninstall LiveSafe using the removal tool from McAfee and simply reinstall LiveSafe.

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Reliable Contributor catdaddy
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Message 9 of 23

Re: True Key added from LiveSafe, how to uninstall?

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As suggested remove through your Control Panel/Programs and features first/Restart. Then download and run the latest Mcpr Tool/Restart. MCPR  Then go to your account and download/Reinstall.

If not successful, Then I would contact Support as suggested.

All the Best,

Cliff

Cliff
McAfee Volunteer

Re: True Key added from LiveSafe, how to uninstall?

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I uninstalled everything using the removal tool from McAfee (since I was unable to remove LiveSafe using Control Panel \ Programs and Features).

It went smoothly and I assume with no problems.

I will now mention something unrelated.  When I am typing here in this window, sometimes for no apparent reason, I find myself typing at the end of the line above where I should be.   This has happened more than once and not just today.

So, one problem solved, I removed LiveSafe and reinstalled it. 

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