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True Key Script slows Facebook

I have the same issue as other users, but have not seen a solution. True Key stand alone app runs a script that severely impacts image display and scrolling in Facebook. New computer, newest version of True Key, newest version of Firefox, newest version of Windows 10 Professional. Firefox displays the message indicating that the True Key script is at fault. Please help.
3 Replies
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McAfee Employee
McAfee Employee
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Message 2 of 4

Re: True Key Script slows Facebook

Good morning,

Let me look into this, we are aware of a script issue with the True Key Firefox extension and this is probably the same. I will check where we are in terms of correcting it.

Thanks,

Marc D.

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McAfee Employee
McAfee Employee
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Message 3 of 4

Re: True Key Script slows Facebook

Good morning,

Quick question, do you have any debug tools installed on your Firefox browser?

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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McAfee Employee
McAfee Employee
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Message 4 of 4

Re: True Key Script slows Facebook

Hi,

Can you also provide a screenshot of the Firefox script error message.

 

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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