I am located in New Zealand. The rate for my country as mentioned on the true key website is NZD $19.95
When I go to purchase the premium version thru the true key Windows app, it displays the price as $19.99
There is no currency mentioned here. Will I be charged this amount in USD or NZD? I request a confirmed reply from True Key staff.
Thanks in advance.
Solved! Go to Solution.
Today we pushed the fix so you can see your local currency instead of US$. You might need to reboot the system to have the changes take effect.
Let me know if you are able to see your local currency payment in True Key.
I will ask a Expert from the TrueKey Team to opine on your concern. It seems it ought to be offered through your McAfee suite. May I ask what McAfee software you are using? Or is it you simply wish to use as a 'Standalone' Product?
You are quite welcome. You may contact Customer Service/Technical Support 24/7 at no cost. Simply select your country and obtain the Phone number (Toll Free). Online Chat/Phone being the quickest. You can obtain this link at the bottom of the (Community page).
All the Best,
I had tried the phone option earlier today. The guy who picked up the call didn't know anything about it and said he will transfer me to the 'True Key Department' and then put me on hold for about 30 mins. The call got disconnected. I then discovered this forum and decided to try my luck here.
I might add;
True Key has a freemium model, where users get up to 15 logins stored for free. A premium subscription with additional space costs $19.99 per year or $1.99 per month.
Again you are welcome. I would re-itterate that you should not experience any difficulty asking for the (Sales) department...I would think?
If required I will try calling again tomorrow, it's almost midnight here in NZ! In the meantime I will look forward to marcd's reply.