cancel
Showing results for 
Search instead for 
Did you mean: 
Bill_S
Level 7
Report Inappropriate Content
Message 1 of 2

Three questions for using True Key

Three questions on using True Key:

1. Does the Windows True Key app need to be open for it to auto-login to websites that I open (PC-Windows 10)?  

2. Do I need to click on the website name in the True Key app for it to work properly, or can I just click on a website link in Google?

3. Can true Key be used to log-in to software being opened in Windows 10 (not a web page)?T

1 Reply
McAfee Employee marcd
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: Three questions for using True Key

Good morning,

Regarding your questions:

1- For the auto-login to happen you would need to have signed in to the True Key app (online), if the app is offline it won't connect to the logins you have stored therefore auto-login will fail.

2- Once you have signed in to your True Key app, you would have to options to auto-login to your stored logins, first is though your launchpad where all your logins are stored within your True Key app, clicking directly on the login tile it will connect auto-login to this website or directly from your browser (Chrome, Firefox) where a True Key extension has been installed.

3- Most apps use a website URL for credentials authentications so an user can typically connect from any website, True Key will generally perform better with websites URL's but I have seen no-websites logins work in TK but it is something you can test for your specific credentials.

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community