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McAfee Employee marcd
McAfee Employee
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Message 11 of 11

Re: Mobile verification issue

Perfect, I understood and I am glad you made it work again. Certainly what you did to resolve this, is less invasive and dangerous than reinstalling the TK client app. I will also suggest this to other users experiencing the same issue.

We did look at why this would happen and so suddenly since 1 or 2 weeks but we did not release anything recently that would have explain this sudden change of behavior, having said that I will continue investigating for a possible cause.

Thanks for providing more details on how you ended up fixing this issue,.

Marc D.

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