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Instant Log in - Android - Turning on

Hi

 

I have a Huawei Mate 9, running on Android 7.0, EMUI 5.0.1. Also, I have the TrueKey app Version 4.1.0.4

I've enabled instant login in the advanced settings but it automatically turns itself off after a little while. Why does it do that? I like to have it turned on permanently. 

 

Thanks

Christian

 

4 Replies
McAfee Employee marcd
McAfee Employee
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Message 2 of 5

Re: Instant Log in - Android - Turning on

Hi Christian,

Can you let me know how it turns itself off after a while? Is it working when it is on meaning does it do the instant login to your saved websites?

Have you also turned of the instant login on your Android settings as well?

Thanks,

Marc D.


Marc
McAfee Employee

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Re: Instant Log in - Android - Turning on

If I enabled instant log in, it works just fine. But next day (the latest) it doesn't work anymore and when I check in advanced settings instant log in is turned off again.

 

McAfee Employee marcd
McAfee Employee
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Message 4 of 5

Re: Instant Log in - Android - Turning on

Please send me an email to "truekeysupport@mcafee.com" so I can follow up with you and ask you more confidential questions.

Thanks,

Marc D.


Marc
McAfee Employee

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McAfee Employee marcd
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Message 5 of 5

Re: Instant Log in - Android - Turning on

Good morning Christian,

Yes the description of the issue sounded like a corruption had been introduced within the application on your device, reinstalling it was the right call.

Thanks,

Marc D.

 

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?


Marc
McAfee Employee

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
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