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Instant Log In

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Anytime I click on a Payee that has been previously setup ... instead if taking me to the website in question, it just re-directs me to truekey.com. This using the Chrome browser on windows 10. Changed default web app to Edge and it does the same thing. Have to click on edit and then click on the little icon next to the URL to actually have it launch to the correct website.

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McAfee Employee marcd
McAfee Employee
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Re: Instant Log In

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Good morning,

I replied to your post yesterday, can you please let me know if this is an issue?

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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McAfee Employee marcd
McAfee Employee
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Message 2 of 3

Re: Instant Log In

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Hi there,

I just tried and I had no issues logging in to the PayPal site. Can you please let me know the website URL you have saved in your asset in the launchpad?

Alternatively, you could delete this asset from your launchpad, just write down the password first and log in to the PayPal site and after entering the password the True Key auto-login feature will ask you if you want to save this asset with all the info you have input there.

Let me know how this goes.

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

McAfee Employee marcd
McAfee Employee
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Message 3 of 3

Re: Instant Log In

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Good morning,

I replied to your post yesterday, can you please let me know if this is an issue?

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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