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Redgie
Level 7
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Message 1 of 2

Import Passwords

I am trying to import passwords from my iPhone (Key Chain). I used a software named Tenorshare 4ukey, which downloaded my passwords to a csv file. When I open True Key and click on settings and then "Import, " I am asked where I want to import passwords from and lists Password Managers and Websites. Each offer an option to upload a csv file. When I try to upload my csv file, I get the following message:

We didn't find any item to migrate.

Can anyone offer any suggestions on how to get my passwords loaded into True Key

Many thanks

1 Reply
Bharani_BD
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Message 2 of 2

Re: Import Passwords

Hi @Redgie 

We are sorry for the inconvenience caused, Please check if there is any update available on the app store and update the app if available. Let us know the version of True Key app installed . Also share the error screen shot to assist further on this issue. 

Thanks & Regards
Bharanidharan S

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