My True Key will not stay on for more than a few minutes. Even when the "tech" tried to figure it out it went away while he was on-line. I have to re-log in every time I sit at the PC. Anyone else have this issue?? Solutions?? I am ready to give up on this product.
I finally was able to log in! The problem is not better. I have to reopen the app and log in after an hour or so if there is no PC activity.Last week it forgot all my passwords so I had to reinstall True Key (17th time!!)
We have had issues related to the auto-lock not respecting the time set by the user in the past but these issues have been all ironed out as far as i know, would you be able to let me know what is your auto-lock time setting, and if still locks you out every hour even if you have set at 7 days?
The second issue you describe of forgetting all your passwords, that is something I have never heard of, I am not sure exactly what you mean by that, do you mean that you had no passwords stored on your account when you logged in?
Also needing to reinstall 17 times True Key is very strange and like to know why you had to do this every single time.